TERMS AND CONDITIONS OF USE
Last updated: 24 September 2026
The following conditions govern the use of digital information and services available at www.cordillera101.com (hereinafter, the “website”), which Cordillera101 makes available to internet users.
By accessing, browsing or using this website, the user accepts these Terms and Conditions. If the user disagrees with any of them, they must refrain from using the website.
1. General Conditions and Acceptance
These Terms and Conditions govern the use of the information, content, resources, guides and services available on the website, as well as purchases made through its online shop.
Use of the website constitutes full acceptance of these Terms and Conditions.
Cordillera101 reserves the right to amend, update or supplement these Terms and Conditions when necessary. Changes will be published on the website and take effect upon publication.
Continued use of the website after any change constitutes acceptance of the new Terms and Conditions.
2. Purpose
Cordillera101 provides users with access to:
- Information and resources relating to the Cordillera Blanca, Cordillera Negra and Huayhuash, and various mountain activities.
- Guides, routes, recommendations and informational content to help users plan their activities.
- Information about safety, preparation and responsible tourism.
- Content relating to climate change and culture, as well as projects connected with conservation and research.
- An online shop for purchasing Cordillera101 products and merchandise.
- Benefits, promotions and coupons, when available.
The information and resources available on the website are primarily informational and do not replace personal assessment of route conditions, advice from qualified professionals or instructions from the relevant authorities.
3. Conditions for Accessing and Using the Website
3.1. Use of the website
The website is intended for personal and lawful use.
The user agrees to use the website, its content and services in accordance with applicable law and these Terms and Conditions.
The user must not use the website to:
- Carry out unlawful or fraudulent activities.
- Damage, overload or interfere with the website's operation.
- Attempt unauthorised access to systems, accounts or third-party information.
- Copy, reproduce, modify, distribute or use Cordillera101 content without authorisation, except as permitted by applicable law.
- Use the website's information or resources to harm the rights of Cordillera101 or third parties.
- Introduce viruses, malicious code or other elements that may affect the website's operation or security.
Cordillera101 may limit, suspend or withdraw access to certain website features for users who breach these Terms and Conditions.
3.2. Website content
The information published on Cordillera101 is intended to provide useful guidance and resources for planning mountain activities.
Mountain conditions can change quickly. Routes, access, weather conditions, restrictions, closures and other factors may change after information is published.
For this reason, the user must check current conditions before undertaking any activity and follow the instructions of the competent authorities and those locally responsible for the areas visited.
3.3. Intellectual Property
Cordillera101 content, including texts, photographs, illustrations, graphics, maps, designs, logos, trademarks, names, visual elements and other materials published on the website, is protected by applicable intellectual property rules.
Access to the website does not grant the user any ownership rights over that content.
Unless expressly authorised or permitted by applicable law, reproducing, modifying, distributing, publishing, selling or commercially exploiting Cordillera101 content is prohibited.
3.4. Third-Party Content
Some content, photographs, links, maps, references or resources available on the website may come from third parties.
Cordillera101 does not necessarily control these materials and does not guarantee the availability, accuracy or currency of content that depends on third parties.
Rights relating to third-party materials remain the property of their respective owners.
3.5. Links to External Websites
The website may contain links to external websites, platforms or resources managed by third parties.
Cordillera101 does not control those external sites and is not responsible for their availability, content, products, services, policies or practices.
Users access external websites at their own responsibility and in accordance with each site's terms and conditions.
3.6. Guides, Routes and Mountain Information
The information provided by Cordillera101 about hiking, routes, mountains, access, difficulty, weather, equipment and safety is for information and guidance.
The user acknowledges that mountain activities involve risks, which may include, among others:
- Sudden changes in weather conditions.
- Technical or unstable terrain.
- Falls and accidents.
- Rockfalls, outburst floods or other natural phenomena.
- Changes in snow, ice or river conditions.
- Altitude and its possible effects.
- Access closures or restrictions.
- Unforeseen situations related to the natural environment.
The user is responsible for assessing their own abilities, preparation, equipment and experience before undertaking an activity.
The information published by Cordillera101 is informational, with no guarantee that it is complete, accurate or free of errors, omissions or changes. Route conditions, access, weather, safety and other aspects of mountain activities may change over time.
Therefore, information published by Cordillera101 does not constitute a guarantee of safety or replace assessment of actual conditions at the time of the activity.
The user is responsible for verifying information and current conditions before beginning any activity and taking appropriate safety measures.
3.7. Cordillera101's Responsibility
Cordillera101 undertakes to:
- Provide clear information about routes, mountain activities, recommendations and products.
- Make reasonable efforts to review and update published information.
- Responsibly manage purchases and orders made through the shop.
- Provide information about the conditions applicable to promotions, benefits and products offered through the website.
Cordillera101 is not responsible for:
- Errors, omissions or information that may be outdated.
- Decisions made by users based on published information, routes or recommendations.
- Changes in weather or environmental conditions.
- Natural risks or unforeseen situations during mountain activities.
- Route closures, changes in access, restrictions or decisions by authorities.
- Delays, changes or incidents caused by third parties, including carriers, suppliers, payment platforms or other external services.
- Loss of or damage to personal belongings during activities undertaken by the user.
- Damage arising from incorrect use of information, routes, recommendations or products.
The above is without prejudice to liabilities that cannot be excluded or limited under applicable law.
The user is responsible for verifying that published information has not changed and checking current conditions before undertaking an activity.
4. Purchase and Product Conditions
4.1. Using the website for purchases
Products in the Cordillera101 shop are subject to availability.
Product prices, features, photographs and descriptions will be published on the website. Cordillera101 will endeavour to keep this information correct, although inadvertent errors may occur.
When making a purchase, the user agrees to provide accurate and complete information so that the order can be processed.
Order confirmation is subject to product availability and successful receipt of payment.
Cordillera101 reserves the right to cancel an order when there is an obvious error in the product's price, description, availability or information, or when circumstances reasonably prevent the order from being processed. In such cases, where appropriate, the amount paid will be refunded.
4.2. Payments
Payments will be made using the payment methods available on the website.
Information needed to process payments may be managed by external payment service providers. These providers may apply their own terms and conditions and privacy policies.
Cordillera101 does not directly store banking or payment card information when processing is carried out through external platforms, unless expressly stated otherwise.
The order may be processed once payment has been confirmed.
4.3. Shipping and Delivery
Purchased products will be sent to the address provided by the user during checkout.
The user is responsible for providing correct shipping details.
Delivery times indicated on the website are estimates and may be affected by external factors, including carrier delays, weather conditions, logistical problems, access restrictions or circumstances beyond Cordillera101's control.
Cordillera101 will not be responsible for delays directly caused by third parties or external circumstances beyond its control, without prejudice to obligations arising under applicable law.
4.4. Exchanges, Returns and Refunds
Exchanges, returns and refunds are subject to Cordillera101's Returns Policy and applicable law.
Where a refund is applicable:
- The request must be made within the period set out in the Returns Policy.
- Where possible, the refund will use the same payment method used for the purchase.
- The time it takes to receive a refund may depend on the user's bank or payment platform.
- Transfer fees or certain bank charges may be non-refundable when they relate to third-party services, provided this is permitted by applicable law.
Products must be returned in the condition established by the relevant Returns Policy.
5. Personal Data
5.1. Personal Data Protection
Cordillera101 may collect and use certain personal data necessary to:
- Manage online purchases and orders.
- Process payments and invoices.
- Ship and deliver products.
- Manage returns, exchanges and refunds.
- Respond to customer enquiries.
- Improve the website's security and operation.
- Send promotional communications when the user has given consent.
- Comply with legal obligations.
Personal data will not be disclosed to third parties, except where necessary for:
- Service providers or collaborators involved in operating the website, processing payments, managing orders or delivering products.
- Public administrations, financial institutions or other entities when necessary to meet legal or payment obligations.
Where appropriate, Cordillera101 will require its suppliers and collaborators to comply with applicable data protection and security rules.
For more detailed information about the processing of personal data, users can consult Cordillera101's Data Protection Policy.
5.2. Use of Images and Content
Photographs, videos, illustrations, designs and other materials published and owned by Cordillera101 may be used for informational, educational or promotional purposes.
When content belongs to third parties, the relevant rights of its authors or owners will be respected.
Users wishing to use content belonging to Cordillera101 must request prior authorisation where such use is not permitted by applicable law.
6. Exclusion of Warranties and Liability
6.1. Website Availability and Operation
Cordillera101 will endeavour to keep the website available and operating correctly, but does not guarantee that it will be permanently available or free from errors.
The website may experience interruptions due to maintenance, updates, technical problems, supplier failures, cyberattacks or other circumstances beyond Cordillera101's control.
Cordillera101 will not be responsible for damage arising from interruptions or technical failures not directly attributable to Cordillera101, without prejudice to liabilities arising under applicable law.
6.2. Computer Security
Cordillera101 takes reasonable measures to protect the website and users' information.
However, no digital system can guarantee absolute security.
The user is responsible for maintaining the security of their own devices, accounts, passwords and connections used to access the website.
7. Breach of the Terms
When a user breaches these Terms and Conditions, Cordillera101 may limit, suspend or withdraw their access to certain website features when necessary.
This does not limit any other rights or actions available to Cordillera101 under applicable law.
8. Notification of Unlawful Content or Infringement of Rights
If a user believes that content published on Cordillera101 infringes intellectual property rights, image rights or other rights, they may notify Cordillera101 through:
Email: cordillera101@gmail.com
Where appropriate, the notification must include:
- The name and contact details of the person making the complaint.
- A description of the content allegedly infringing rights.
- The location of the content on the website.
- An explanation of the right considered to have been infringed.
- Any information or documentation enabling verification of the complaint.
Cordillera101 may review the complaint and take appropriate action.
9. Complaints Book
Cordillera101 makes a Complaints Book available to consumers in accordance with applicable Peruvian law.
Users may submit a complaint or claim relating to purchased products or services through the channels available on the website; they must contact us to receive the book.
Claims and complaints will be addressed within the periods established by applicable regulations.
10. Applicable Law
These Terms and Conditions are governed by the laws of República del Perú, without prejudice to consumers' rights under applicable law.
11. Contact
For any enquiry relating to these Terms and Conditions, the website, products or Cordillera101 content, you can contact us at:
Cordillera101 cordillera101@gmail.com